Terms and Conditions

Website

1. We will attempt to ensure that the information available on the website at any time is accurate. However, we will not be held liable for any errors or omissions. We will use all reasonable endeavours to correct errors and omissions as quickly as practicable after becoming aware or being notified of these.

2. All drawings, photographs, colours, components, descriptive matter and specifications of the Products on the website are for the sole purpose of giving an approximate description of the Products.

3. We may also change, suspend or discontinue any aspect of the website, including the availability of any features, information, database or content or restrict access to parts or all of the website without notice or liability.

Intellectual property right and right to use

4. You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied (or created) as part of the Website shall remain at all times vested in us. You are permitted to use this material only as expressly authorised by us.

5. You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may download such material and content onto only one computer hard drive for such purpose.

6. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

General

7. We may from time to time change, alter, adapt, add or remove portions of these terms and conditions but if we do so we will post any such changes on the website.

8. If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of this Agreement and the remainder of the provision in question will not be affected.

9. English law will apply to this Agreement, and the parties agree to submit to the non-exclusive jurisdiction of the English courts.

10. The headings in this Agreement are for convenience only and will not affect their interpretation.

Queries and Complaints

11. We aim to respond to e-mail queries within 72 hours Our Customer Services can answer your telephone queries Monday to Friday between 10:00a.m and 5.00p.m

12. In respect of complaints, we will consider the nature of the complaint and will contact you within 21 days of the complaint giving you the result of the enquiries and what we propose should be done.

 

Jenny Packham
FOLLOW US ON INSTAGRAM:
@JENNYPACKHAM
Details of the Tahoe gown from the SS19 Pre-Collection. Shop the full collection at our London Flagship Boutique now #jennypackham #ss19 #tahoe
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@JENNYPACKHAM
Details of the Tahoe gown from the SS19 Pre-Collection. Shop the full collection at our London Flagship Boutique now #jennypackham #ss19 #tahoe
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‘Slinkier silhouettes are having a moment – Rosa, a silk crepe gown with a cross over back, low neckline and crystal embellished motif is perfect for the modern bride and after dinner dancing.’ Jenny Packham #jennypackham #jennypackhambride #dressofthemonth #rosa
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@JENNYPACKHAM
‘Slinkier silhouettes are having a moment – Rosa, a silk crepe gown with a cross over back, low neckline and crystal embellished motif is perfect for the modern bride and after dinner dancing.’ Jenny Packham #jennypackham #jennypackhambride #dressofthemonth #rosa
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Thank you to ‘the Odd Flower’ for some amazing flowers. One of my design team Clare left me to join them and pleased to see her beautiful work continues! XJP #theoddflower #florists
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@JENNYPACKHAM
Thank you to ‘the Odd Flower’ for some amazing flowers. One of my design team Clare left me to join them and pleased to see her beautiful work continues! XJP #theoddflower #florists
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Zi Yang wearing the Windermere gown, available internationally now. For further information please contact enquiries@jennypackham.com #jennypackham #windermere #dressedinjenny
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@JENNYPACKHAM
Zi Yang wearing the Windermere gown, available internationally now. For further information please contact enquiries@jennypackham.com #jennypackham #windermere #dressedinjenny
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Congratulations to Harriet our #jennypackhambride of the week who looks beautiful in the Cosmic gown from @houseofsnowbridal Photograph by @paulfullerphoto #jennypackham #brideoftheweek #thewhitecarpet #cosmic
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@JENNYPACKHAM
Congratulations to Harriet our #jennypackhambride of the week who looks beautiful in the Cosmic gown from @houseofsnowbridal Photograph by @paulfullerphoto #jennypackham #brideoftheweek #thewhitecarpet #cosmic
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Anna Paquin at the Critics' Choice Awards wearing the Hudson gown from the AW19 Pre-Collection #jennypackham #dressedinjenny #annapaquin
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@JENNYPACKHAM
Anna Paquin at the Critics' Choice Awards wearing the Hudson gown from the AW19 Pre-Collection #jennypackham #dressedinjenny #annapaquin
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Angela Bassett wearing the Vivien gown to the 24th Annual Critics’ Choice Awards #jennypackham #dressedinjenny #angelabassett
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@JENNYPACKHAM
Angela Bassett wearing the Vivien gown to the 24th Annual Critics’ Choice Awards #jennypackham #dressedinjenny #angelabassett
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A beautiful shot of the Aries ombré sequin wrap gown. For further information on this style please contact enquiries@jennypackham.com #jennypackham #aries
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@JENNYPACKHAM
A beautiful shot of the Aries ombré sequin wrap gown. For further information on this style please contact enquiries@jennypackham.com #jennypackham #aries
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The SS19 Pre-Collection is available internationally now. For further information please contact enquiries@jennypackham.com #jennypackham #ss19 #instorenow
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@JENNYPACKHAM
The SS19 Pre-Collection is available internationally now. For further information please contact enquiries@jennypackham.com #jennypackham #ss19 #instorenow
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A beautiful shot of the Cosmo gown featuring iridescent embellishments, thank you @poppkretschmer For further information on this style please contact enquiries@jennypackham.com #jennypackham #poppkretschmer
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@JENNYPACKHAM
A beautiful shot of the Cosmo gown featuring iridescent embellishments, thank you @poppkretschmer For further information on this style please contact enquiries@jennypackham.com #jennypackham #poppkretschmer
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Congratulations to Mari Ishibashi our #jennypackhambride of the week who looks beautiful in the Willow gown from @thetreatdressing #jennypackham #brideoftheweek #thewhitecarpet
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@JENNYPACKHAM
Congratulations to Mari Ishibashi our #jennypackhambride of the week who looks beautiful in the Willow gown from @thetreatdressing #jennypackham #brideoftheweek #thewhitecarpet
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Linda Cardellini wearing the Ava mini dress from the SS19
Collection for the BAFTA Los Angeles Tea Party. Thank you @annabelleharron #jennypackham #lindacardellini #dressedinjenny #bafta
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@JENNYPACKHAM
Linda Cardellini wearing the Ava mini dress from the SS19 Collection for the BAFTA Los Angeles Tea Party. Thank you @annabelleharron #jennypackham #lindacardellini #dressedinjenny #bafta
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Dita wearing the ‘Dita’ gown to The Art of Elysium Presents Michael Muller’s HEAVEN in LA #jennypackham #ditavonteese #dressedinjenny
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@JENNYPACKHAM
Dita wearing the ‘Dita’ gown to The Art of Elysium Presents Michael Muller’s HEAVEN in LA #jennypackham #ditavonteese #dressedinjenny
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A look back at some of our favourite #dressedinjenny moments from the Golden Globes #jennypackham #goldenglobes
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@JENNYPACKHAM
A look back at some of our favourite #dressedinjenny moments from the Golden Globes #jennypackham #goldenglobes
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Visit our newly launched Paris Apartment from 10th-13th January to preview of the 2019 Bridal Collection. 
To book your appointment please contact paris@jennypackham.com #jennypackhambride #jennypackhamparis
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@JENNYPACKHAM
Visit our newly launched Paris Apartment from 10th-13th January to preview of the 2019 Bridal Collection. To book your appointment please contact paris@jennypackham.com #jennypackhambride #jennypackhamparis
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Have a sparkling new year! XJP #jennypackham #newyear #2019
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@JENNYPACKHAM
Have a sparkling new year! XJP #jennypackham #newyear #2019
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New Years Eve sparkle! XJP #jennypackham #moonflower #meadow
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@JENNYPACKHAM
New Years Eve sparkle! XJP #jennypackham #moonflower #meadow
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Details of the 2019 Bridal Collection available internationally now. Locate your nearest stockist on our website or for further information please contact enquiries@jennypackham.com #jennypackham #jennypackhambride #elina #amber #violet
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@JENNYPACKHAM
Details of the 2019 Bridal Collection available internationally now. Locate your nearest stockist on our website or for further information please contact enquiries@jennypackham.com #jennypackham #jennypackhambride #elina #amber #violet
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Details of the Aspen gown featuring a delicate lace bodice with capped sleeves and a soft satin floral embellished belt. Available now at our London Flagship Boutique. To book your appointment please contact bride@jennypackham.com #jennypackhambride #aspen
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@JENNYPACKHAM
Details of the Aspen gown featuring a delicate lace bodice with capped sleeves and a soft satin floral embellished belt. Available now at our London Flagship Boutique. To book your appointment please contact bride@jennypackham.com #jennypackhambride #aspen
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Sandra Oh #dressedinjenny for the 2019 Golden Globes promotional press shot. Thank you @elizabethsaltzman #jennypackham #goldenglobes #killingeve #teamsaltzman
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@JENNYPACKHAM
Sandra Oh #dressedinjenny for the 2019 Golden Globes promotional press shot. Thank you @elizabethsaltzman #jennypackham #goldenglobes #killingeve #teamsaltzman
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