Terms and Conditions

Website

1. We will attempt to ensure that the information available on the website at any time is accurate. However, we will not be held liable for any errors or omissions. We will use all reasonable endeavours to correct errors and omissions as quickly as practicable after becoming aware or being notified of these.

2. All drawings, photographs, colours, components, descriptive matter and specifications of the Products on the website are for the sole purpose of giving an approximate description of the Products.

3. We may also change, suspend or discontinue any aspect of the website, including the availability of any features, information, database or content or restrict access to parts or all of the website without notice or liability.

Intellectual property right and right to use

4. You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied (or created) as part of the Website shall remain at all times vested in us. You are permitted to use this material only as expressly authorised by us.

5. You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may download such material and content onto only one computer hard drive for such purpose.

6. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

General

7. We may from time to time change, alter, adapt, add or remove portions of these terms and conditions but if we do so we will post any such changes on the website.

8. If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of this Agreement and the remainder of the provision in question will not be affected.

9. English law will apply to this Agreement, and the parties agree to submit to the non-exclusive jurisdiction of the English courts.

10. The headings in this Agreement are for convenience only and will not affect their interpretation.

Queries and Complaints

11. We aim to respond to e-mail queries within 72 hours Our Customer Services can answer your telephone queries Monday to Friday between 10:00a.m and 5.00p.m

12. In respect of complaints, we will consider the nature of the complaint and will contact you within 21 days of the complaint giving you the result of the enquiries and what we propose should be done.

 

Jenny Packham
FOLLOW US ON INSTAGRAM:
@JENNYPACKHAM
Let it snow let it snow let it snow...XJP #london#hampsteadheath #christmas
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@JENNYPACKHAM
Let it snow let it snow let it snow...XJP #london#hampsteadheath #christmas
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Thank you @janepackerflowers for making our London Flagship so festive! XJP #jennypackham #janepacker
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@JENNYPACKHAM
Thank you @janepackerflowers for making our London Flagship so festive! XJP #jennypackham #janepacker
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Lin Chi-Ling attended the Longines World Equestrian Masters in Paris wearing a barley crepe gown with sequin embellished tulle bodice from the SS18 Pre Collection. For enquiries on this style please contact enquiries@jennypackham.com  #jennypackham #dressedinjenny
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@JENNYPACKHAM
Lin Chi-Ling attended the Longines World Equestrian Masters in Paris wearing a barley crepe gown with sequin embellished tulle bodice from the SS18 Pre Collection. For enquiries on this style please contact enquiries@jennypackham.com #jennypackham #dressedinjenny
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A beautiful shot of the Venetia and Jolene gowns in @vogue_wedding available now at @thetreatdressing #jennypackham #jennypackhambride #venetia #jolene
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@JENNYPACKHAM
A beautiful shot of the Venetia and Jolene gowns in @vogue_wedding available now at @thetreatdressing #jennypackham #jennypackhambride #venetia #jolene
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Thinking today of the lovely Lucy Ewing @lucyewing19 XJP
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@JENNYPACKHAM
Thinking today of the lovely Lucy Ewing @lucyewing19 XJP
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'Grandma's hands' featuring our rosa glitter tulle gown. Shot by @stephenson_luke Styling by the wonderful @lucyewing19 and @sallyannebolton for @theststyle #jennypackham
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@JENNYPACKHAM
'Grandma's hands' featuring our rosa glitter tulle gown. Shot by @stephenson_luke Styling by the wonderful @lucyewing19 and @sallyannebolton for @theststyle #jennypackham
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A beautiful shot of Tiffany Tang wearing a pink embellished tulle gown to Marie Claire's 15th Anniversary Party #jennypackham #tiffanytang #dressedinjenny
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@JENNYPACKHAM
A beautiful shot of Tiffany Tang wearing a pink embellished tulle gown to Marie Claire's 15th Anniversary Party #jennypackham #tiffanytang #dressedinjenny
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Thank you @bazaaruk for featuring our silk corgi print top in your Christmas gift guide. Available now at our London Flagship Boutique. Please contact boutique@jennypackham.com #jennypackham #harpersbazaar #magdaarcher
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@JENNYPACKHAM
Thank you @bazaaruk for featuring our silk corgi print top in your Christmas gift guide. Available now at our London Flagship Boutique. Please contact boutique@jennypackham.com #jennypackham #harpersbazaar #magdaarcher
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Shop the SS18 Pre Collection internationally now. Visit our website to locate your nearest stockist #jennypackham #SS18Pre
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@JENNYPACKHAM
Shop the SS18 Pre Collection internationally now. Visit our website to locate your nearest stockist #jennypackham #SS18Pre
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Details of the Magic top from the 2018 Bridal Collection. Brides to be, follow @jennypackhambridal to discover Jenny's world of bridal #jennypackhambride #magic
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@JENNYPACKHAM
Details of the Magic top from the 2018 Bridal Collection. Brides to be, follow @jennypackhambridal to discover Jenny's world of bridal #jennypackhambride #magic
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Congratulations to @shermlybear our #jennypackhambride of the week wearing the Mariana gown #jennypackham #thewhitecarpet
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@JENNYPACKHAM
Congratulations to @shermlybear our #jennypackhambride of the week wearing the Mariana gown #jennypackham #thewhitecarpet
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The midnight tulle polka dot gown from the SS18 Pre Collection. Available in store at our London Flagship Boutique now. Please contact boutique@jennypackham.com #jennypackham #SS18Pre
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@JENNYPACKHAM
The midnight tulle polka dot gown from the SS18 Pre Collection. Available in store at our London Flagship Boutique now. Please contact boutique@jennypackham.com #jennypackham #SS18Pre
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Me and Pammy XJP #brilliant #BFAs
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@JENNYPACKHAM
Me and Pammy XJP #brilliant #BFAs
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Sparkles from the SS18 Collection. For further information on this style please contact enquiries@jennypackham.com #jennypackham #SS18
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@JENNYPACKHAM
Sparkles from the SS18 Collection. For further information on this style please contact enquiries@jennypackham.com #jennypackham #SS18
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Another festive moment from XJP #snow #christmas
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@JENNYPACKHAM
Another festive moment from XJP #snow #christmas
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X JP #robin #ateneumartmuseum
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@JENNYPACKHAM
X JP #robin #ateneumartmuseum
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Byron has got that Friday feeling X JP #love #sprockerspaniel
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@JENNYPACKHAM
Byron has got that Friday feeling X JP #love #sprockerspaniel
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The midnight tulle multi beaded gown from the SS18 Pre Collection. Shop the collection at our London flagship now #jennypackham #SS18Pre
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@JENNYPACKHAM
The midnight tulle multi beaded gown from the SS18 Pre Collection. Shop the collection at our London flagship now #jennypackham #SS18Pre
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Congratulations to @dreanolan our #jennypackhambride of the week who looks beautiful in the Nashville gown from @whitemischiefbridal #jennypackham #thewhitecarpet
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@JENNYPACKHAM
Congratulations to @dreanolan our #jennypackhambride of the week who looks beautiful in the Nashville gown from @whitemischiefbridal #jennypackham #thewhitecarpet
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The Angel top and Allegra slip featured in @voguesposait Brides to be visit @antonella_del_brusco to view the 2018 Bridal Collection now #jennypackhambride #Angel #Allegra
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@JENNYPACKHAM
The Angel top and Allegra slip featured in @voguesposait Brides to be visit @antonella_del_brusco to view the 2018 Bridal Collection now #jennypackhambride #Angel #Allegra
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