Terms and Conditions

Website

1. We will attempt to ensure that the information available on the website at any time is accurate. However, we will not be held liable for any errors or omissions. We will use all reasonable endeavours to correct errors and omissions as quickly as practicable after becoming aware or being notified of these.

2. All drawings, photographs, colours, components, descriptive matter and specifications of the Products on the website are for the sole purpose of giving an approximate description of the Products.

3. We may also change, suspend or discontinue any aspect of the website, including the availability of any features, information, database or content or restrict access to parts or all of the website without notice or liability.

Intellectual property right and right to use

4. You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied (or created) as part of the Website shall remain at all times vested in us. You are permitted to use this material only as expressly authorised by us.

5. You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may download such material and content onto only one computer hard drive for such purpose.

6. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

General

7. We may from time to time change, alter, adapt, add or remove portions of these terms and conditions but if we do so we will post any such changes on the website.

8. If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of this Agreement and the remainder of the provision in question will not be affected.

9. English law will apply to this Agreement, and the parties agree to submit to the non-exclusive jurisdiction of the English courts.

10. The headings in this Agreement are for convenience only and will not affect their interpretation.

Queries and Complaints

11. We aim to respond to e-mail queries within 72 hours Our Customer Services can answer your telephone queries Monday to Friday between 10:00a.m and 5.00p.m

12. In respect of complaints, we will consider the nature of the complaint and will contact you within 21 days of the complaint giving you the result of the enquiries and what we propose should be done.

 

Jenny Packham
FOLLOW US ON INSTAGRAM:
@JENNYPACKHAM
Julianne Hough wearing the AW17 marigold sequin embellished cocktail dress to the Harper by @harpersbazaarus September Issue event in LA. Styled by @anitapatrickson #jennypackham #juliannehough
2h
@JENNYPACKHAM
Julianne Hough wearing the AW17 marigold sequin embellished cocktail dress to the Harper by @harpersbazaarus September Issue event in LA. Styled by @anitapatrickson #jennypackham #juliannehough
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Brides to be join us tomorrow at our London Flagship for an exclusive preview of the 2018 Bridal Collection and see Jenny in conversation with Tamara Heber-Percy co-founder of Mr & Mrs Smith
5-8.30pm 
Guest list only with one guest per bride
RSVP to events@jennypackham.com #jennypackham #jennypackhambride
22h
@JENNYPACKHAM
Brides to be join us tomorrow at our London Flagship for an exclusive preview of the 2018 Bridal Collection and see Jenny in conversation with Tamara Heber-Percy co-founder of Mr & Mrs Smith 5-8.30pm Guest list only with one guest per bride RSVP to events@jennypackham.com #jennypackham #jennypackhambride
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Dewdropping beauty on the way to work today #rain #august X JP
1d
@JENNYPACKHAM
Dewdropping beauty on the way to work today #rain #august X JP
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The burnt sienna chiffon gown with delicate embellishments from the AW17 Pre Collection. Shop the look exclusively at @netaporter now #jennypackham #netaporter
2d
@JENNYPACKHAM
The burnt sienna chiffon gown with delicate embellishments from the AW17 Pre Collection. Shop the look exclusively at @netaporter now #jennypackham #netaporter
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‘Oversized golden sequin stars embroidered onto barley flock tulle add instant, understated glamour to Jolene’s soft silhouette. Available in ivory with complimenting beadwork in the same hue, Jolene is one of our best-selling gowns from the 2017 Bridal Collection.' For further information on this style please contact enquiries@jennypackham.com #jennypackham #jennypackhambride #jolene #dressofthemonth Image by John Rowley for @bridesmagazine
5d
@JENNYPACKHAM
‘Oversized golden sequin stars embroidered onto barley flock tulle add instant, understated glamour to Jolene’s soft silhouette. Available in ivory with complimenting beadwork in the same hue, Jolene is one of our best-selling gowns from the 2017 Bridal Collection.' For further information on this style please contact enquiries@jennypackham.com #jennypackham #jennypackhambride #jolene #dressofthemonth Image by John Rowley for @bridesmagazine
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Delighted to share imagery of the 2018 Bridal Collection, launching in store on Wednesday, 23rd August. Join us at our London Flagship for an exclusive preview of the Collection and see Jenny in conversation with Tamara Heber-Percy co-founder of @smithhotels 
RSVP to events@jennypackham.com 
Follow @jennypackhambridal for more collection imagery. #jennypackham #jennypackhambride
1w
@JENNYPACKHAM
Delighted to share imagery of the 2018 Bridal Collection, launching in store on Wednesday, 23rd August. Join us at our London Flagship for an exclusive preview of the Collection and see Jenny in conversation with Tamara Heber-Percy co-founder of @smithhotels RSVP to events@jennypackham.com Follow @jennypackhambridal for more collection imagery. #jennypackham #jennypackhambride
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The violet tulle gown featuring delicate metallic embellishments from the AW17 Pre Collection, in store now #jennypackham #aw17pre
1w
@JENNYPACKHAM
The violet tulle gown featuring delicate metallic embellishments from the AW17 Pre Collection, in store now #jennypackham #aw17pre
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Congratulations to @stefanuca our #jennypackhambride of the week who looks beautiful in the Dolly gown #jennypackham #jennypackhambotw #thewhitecarpet
1w
@JENNYPACKHAM
Congratulations to @stefanuca our #jennypackhambride of the week who looks beautiful in the Dolly gown #jennypackham #jennypackhambotw #thewhitecarpet
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Byron in a puddle! #muddy #sprocker #love XJP
1w
@JENNYPACKHAM
Byron in a puddle! #muddy #sprocker #love XJP
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Chris and me on the 'Save the Foxy March' I am having a lot of ear compliments!
#fox #ears #chrispackham XJP
2w
@JENNYPACKHAM
Chris and me on the 'Save the Foxy March' I am having a lot of ear compliments! #fox #ears #chrispackham XJP
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@clarapaget wearing the wedgewood blue and marigold tartan silk chiffon gown from the AW17 catwalk collection on the cover of the September Issue of @countryandtownhouse #jennypackham #aw17 #countryandtownhouse
2w
@JENNYPACKHAM
@clarapaget wearing the wedgewood blue and marigold tartan silk chiffon gown from the AW17 catwalk collection on the cover of the September Issue of @countryandtownhouse #jennypackham #aw17 #countryandtownhouse
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Brides to be join us on Wednesday, 23rd August at our London Flagship for an exclusive preview of the 2018 Bridal Collection and see Jenny in conversation with Tamara Heber-Percy co-founder of @smithhotels 
5-8.30pm 
Guest list only with one guest per bride

RSVP to events@jennypackham.com 
#JennyPackham #JennyPackhambride
2w
@JENNYPACKHAM
Brides to be join us on Wednesday, 23rd August at our London Flagship for an exclusive preview of the 2018 Bridal Collection and see Jenny in conversation with Tamara Heber-Percy co-founder of @smithhotels 5-8.30pm Guest list only with one guest per bride RSVP to events@jennypackham.com #JennyPackham #JennyPackhambride
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Hannah Cecil Gurney wearing the wild rose print gown photographed at her apartment in London for @elledecorationuk @degournay #JennyPackham #degournay
2w
@JENNYPACKHAM
Hannah Cecil Gurney wearing the wild rose print gown photographed at her apartment in London for @elledecorationuk @degournay #JennyPackham #degournay
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It was an honour to design Mandarin Oriental Hyde Park's new fan. Presiding over Knightsbridge and Hyde Park @mo_hydepark is so distinctly 'London' to me, both in its setting and its standards. It is an iconic hotel seeped in history. My aim was to create a beautiful and contemporary fan, combining my design aesthetic with the cultural identity of Mandarin Oriental Hotel Group, that above all reflects the unique personality of my favourite hotel in the capital. XJP #jennypackham
2w
@JENNYPACKHAM
It was an honour to design Mandarin Oriental Hyde Park's new fan. Presiding over Knightsbridge and Hyde Park @mo_hydepark is so distinctly 'London' to me, both in its setting and its standards. It is an iconic hotel seeped in history. My aim was to create a beautiful and contemporary fan, combining my design aesthetic with the cultural identity of Mandarin Oriental Hotel Group, that above all reflects the unique personality of my favourite hotel in the capital. XJP #jennypackham
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Brides to be visit @paperswanbride in Wellington, New Zealand for the Jenny Packham trunk show on Sunday, 13th August #jennypackham #jennypackhambride
2w
@JENNYPACKHAM
Brides to be visit @paperswanbride in Wellington, New Zealand for the Jenny Packham trunk show on Sunday, 13th August #jennypackham #jennypackhambride
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Brides to be join us on Wednesday, 23rd August at our London Flagship for an exclusive preview of the 2018 Bridal Collection and see Jenny in conversation with Tamara Heber-Percy co-founder of @smithhotels 
5-8.30pm 
Guest list only with one guest per bride

RSVP to events@jennypackham.com 
#JennyPackham #JennyPackhambride
2w
@JENNYPACKHAM
Brides to be join us on Wednesday, 23rd August at our London Flagship for an exclusive preview of the 2018 Bridal Collection and see Jenny in conversation with Tamara Heber-Percy co-founder of @smithhotels 5-8.30pm Guest list only with one guest per bride RSVP to events@jennypackham.com #JennyPackham #JennyPackhambride
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The Mille-feuille marigold skirt from the AW17 Catwalk Collection featured in @portermagazine #jennypackham #aw17 #porter
2w
@JENNYPACKHAM
The Mille-feuille marigold skirt from the AW17 Catwalk Collection featured in @portermagazine #jennypackham #aw17 #porter
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Brides to be visit @gabriellabridal for the Jenny Packham trunk show, August 17-20 #jennypackham #jennypackhambride #trunkshow
2w
@JENNYPACKHAM
Brides to be visit @gabriellabridal for the Jenny Packham trunk show, August 17-20 #jennypackham #jennypackhambride #trunkshow
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Dinner at Raouls - Prince Street NY. Thanks to Mr and Mrs Smith for recommending XJP #raoulsrestaurantnyc #mrandmrssmith
2w
@JENNYPACKHAM
Dinner at Raouls - Prince Street NY. Thanks to Mr and Mrs Smith for recommending XJP #raoulsrestaurantnyc #mrandmrssmith
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Congratulations to @jordweissman our #jennypackhambride of the week who looks beautiful in the Carrie gown. Photo by Philip Gabriel Photography #jennypackham #jennypackhambotw #thewhitecarpet
2w
@JENNYPACKHAM
Congratulations to @jordweissman our #jennypackhambride of the week who looks beautiful in the Carrie gown. Photo by Philip Gabriel Photography #jennypackham #jennypackhambotw #thewhitecarpet
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