Terms and Conditions

Website

1. We will attempt to ensure that the information available on the website at any time is accurate. However, we will not be held liable for any errors or omissions. We will use all reasonable endeavours to correct errors and omissions as quickly as practicable after becoming aware or being notified of these.

2. All drawings, photographs, colours, components, descriptive matter and specifications of the Products on the website are for the sole purpose of giving an approximate description of the Products.

3. We may also change, suspend or discontinue any aspect of the website, including the availability of any features, information, database or content or restrict access to parts or all of the website without notice or liability.

Intellectual property right and right to use

4. You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied (or created) as part of the Website shall remain at all times vested in us. You are permitted to use this material only as expressly authorised by us.

5. You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may download such material and content onto only one computer hard drive for such purpose.

6. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

General

7. We may from time to time change, alter, adapt, add or remove portions of these terms and conditions but if we do so we will post any such changes on the website.

8. If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of this Agreement and the remainder of the provision in question will not be affected.

9. English law will apply to this Agreement, and the parties agree to submit to the non-exclusive jurisdiction of the English courts.

10. The headings in this Agreement are for convenience only and will not affect their interpretation.

Queries and Complaints

11. We aim to respond to e-mail queries within 72 hours Our Customer Services can answer your telephone queries Monday to Friday between 10:00a.m and 5.00p.m

12. In respect of complaints, we will consider the nature of the complaint and will contact you within 21 days of the complaint giving you the result of the enquiries and what we propose should be done.

 

Jenny Packham
FOLLOW US ON INSTAGRAM:
@JENNYPACKHAM
#flahsback to Viola Davis at last year's BAFTAs. Looking forward to seeing the red carpet this evening! XJP #jennypackham #violadavis #dressedinjenny #baftas
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@JENNYPACKHAM
#flahsback to Viola Davis at last year's BAFTAs. Looking forward to seeing the red carpet this evening! XJP #jennypackham #violadavis #dressedinjenny #baftas
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Pre-order the AW18 Collection now exclusively on @modaoperandi #jennypackham #jennypackhamaw18
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@JENNYPACKHAM
Pre-order the AW18 Collection now exclusively on @modaoperandi #jennypackham #jennypackhamaw18
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Allison Janney wearing the SS18 midnight blue sequin wrap gown with velvet tie to the UK premiere of
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@JENNYPACKHAM
Allison Janney wearing the SS18 midnight blue sequin wrap gown with velvet tie to the UK premiere of "I, Tonya" Thank you @taraswennen To pre-order this style please contact enquiries@jennypackham.com #jennypackham #allisonbanney #dressedinjenny #SS18 #itonya
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Happy #lunarnewyear from Byron and Bertie! XJP #yearofthedog #chinesenewyear
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@JENNYPACKHAM
Happy #lunarnewyear from Byron and Bertie! XJP #yearofthedog #chinesenewyear
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Details of the Nova gown from the AW18 Collection. Discover the campaign film by Steve Turvey on jennypackham.com now #jennypackham #jennypackhamaw18 #aw18
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@JENNYPACKHAM
Details of the Nova gown from the AW18 Collection. Discover the campaign film by Steve Turvey on jennypackham.com now #jennypackham #jennypackhamaw18 #aw18
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Ophelia, an embellished strapless grey gown with chiffon draped bodice overlay from the AW18 Collection. Discover the full campaign at jennypackham.com now XJP #jennypackham #jennypackhamaw18 #nyfw
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@JENNYPACKHAM
Ophelia, an embellished strapless grey gown with chiffon draped bodice overlay from the AW18 Collection. Discover the full campaign at jennypackham.com now XJP #jennypackham #jennypackhamaw18 #nyfw
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The Aries gown featuring garnet ombré sequins from the AW18 Campaign. Discover the full collection on our website now. Photography: @nicky.emmerson Model: Anna Nevala Hair: @gustav_fouche Make up: @bbpro_hannahmartin and @amaliemakeup_art for @bobbibrown Shoes: @louboutinworld #jennypackham #jennypackhamaw18 #nyfw
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@JENNYPACKHAM
The Aries gown featuring garnet ombré sequins from the AW18 Campaign. Discover the full collection on our website now. Photography: @nicky.emmerson Model: Anna Nevala Hair: @gustav_fouche Make up: @bbpro_hannahmartin and @amaliemakeup_art for @bobbibrown Shoes: @louboutinworld #jennypackham #jennypackhamaw18 #nyfw
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Watch the AW18 Campaign film now on jennypackham.com Shot by Steve Turvey in London #jennypackham #jennypackhamAW18 #AW18
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@JENNYPACKHAM
Watch the AW18 Campaign film now on jennypackham.com Shot by Steve Turvey in London #jennypackham #jennypackhamAW18 #AW18
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''Moon dust in your lungs
stars in your eyes
you are a child of the cosmos
and ruler of the skies'' Presenting the AW18 Collection shot by @nicky.emmerson Inspired by the Cosmos and launched at NYFW yesterday, this is the Celeste gown and Vera cape. Discover the full collection on our website now #JennyPackham #NYFW #JennyPackhamAW18
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@JENNYPACKHAM
''Moon dust in your lungs stars in your eyes you are a child of the cosmos and ruler of the skies'' Presenting the AW18 Collection shot by @nicky.emmerson Inspired by the Cosmos and launched at NYFW yesterday, this is the Celeste gown and Vera cape. Discover the full collection on our website now #JennyPackham #NYFW #JennyPackhamAW18
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Jenny & Olivia at the AW18 Presentation at the Jenny Packham NY Showroom #jennypackham #nyfw #oliviapalermo
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@JENNYPACKHAM
Jenny & Olivia at the AW18 Presentation at the Jenny Packham NY Showroom #jennypackham #nyfw #oliviapalermo
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A sneak peek of the AW18 Collection from our London atelier, now en route for #NYFW XJP #jennypackham #jennypackhamaw18 #behindthescenes
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@JENNYPACKHAM
A sneak peek of the AW18 Collection from our London atelier, now en route for #NYFW XJP #jennypackham #jennypackhamaw18 #behindthescenes
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Looking forward to celebrating the launch of our bridal shoe and clutch collection with @lkbennettlondon at their Madison Avenue store this evening! The collection is available internationally now XJP #jennypackham #LKBxJennyPackham
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@JENNYPACKHAM
Looking forward to celebrating the launch of our bridal shoe and clutch collection with @lkbennettlondon at their Madison Avenue store this evening! The collection is available internationally now XJP #jennypackham #LKBxJennyPackham
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The finishing touches are being made to the AW18 Collection in the studio, next stop New York! XJP #jennypackham #nyfw #jennypackhamaw18 #behindthescenes
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@JENNYPACKHAM
The finishing touches are being made to the AW18 Collection in the studio, next stop New York! XJP #jennypackham #nyfw #jennypackhamaw18 #behindthescenes
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Lucy Hale wearing the crimson gown with illusion tulle brocade crystal studded corset to the #amFAR Gala in New York #jennypackham #lucyhale #dressedinjenny
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@JENNYPACKHAM
Lucy Hale wearing the crimson gown with illusion tulle brocade crystal studded corset to the #amFAR Gala in New York #jennypackham #lucyhale #dressedinjenny
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Congratulations to @zhouying_ivy our #jennypackhambride of the week who looks beautiful in the Venetia gown from @lamousse_studio #jennypackham #thewhitecarpet
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@JENNYPACKHAM
Congratulations to @zhouying_ivy our #jennypackhambride of the week who looks beautiful in the Venetia gown from @lamousse_studio #jennypackham #thewhitecarpet
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Our first-ever bridal shoe and clutch collaboration with @lkbennettlondon is available to buy now! Shop the full collection at Lkbennett.com XJP #jennypackham #LKBXJennyPackham
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@JENNYPACKHAM
Our first-ever bridal shoe and clutch collaboration with @lkbennettlondon is available to buy now! Shop the full collection at Lkbennett.com XJP #jennypackham #LKBXJennyPackham
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Me and my daughters, thankful to the women who fought for our vote and supportive of those who still strive for their rights XJP #suffragette100 #equality #womensrights
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@JENNYPACKHAM
Me and my daughters, thankful to the women who fought for our vote and supportive of those who still strive for their rights XJP #suffragette100 #equality #womensrights
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Brides to be enjoy 10% off your bridal gown upon purchase at the London flagship. 
12th-24th February and join us for a glass of champagne to celebrate on the 13th February 6pm-8pm. For further enquiries and to book your bridal appointment please contact: bride@jennypackham.com #jennypackhambride
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@JENNYPACKHAM
Brides to be enjoy 10% off your bridal gown upon purchase at the London flagship. 12th-24th February and join us for a glass of champagne to celebrate on the 13th February 6pm-8pm. For further enquiries and to book your bridal appointment please contact: bride@jennypackham.com #jennypackhambride
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Beautiful drawing of one of our sparkly diamond JP for Goldsmiths engagement rings! XJP #goldsmiths #engagement rings
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@JENNYPACKHAM
Beautiful drawing of one of our sparkly diamond JP for Goldsmiths engagement rings! XJP #goldsmiths #engagement rings
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Thank you to everyone who joined us today to celebrate the launch of #LKBxJennyPackham It's a beautiful collection of which I am very proud! XJP The collection will be available in stores and online this Wednesday, 7th February. Register your interest now at LKBennett.com #jennypackham
2w
@JENNYPACKHAM
Thank you to everyone who joined us today to celebrate the launch of #LKBxJennyPackham It's a beautiful collection of which I am very proud! XJP The collection will be available in stores and online this Wednesday, 7th February. Register your interest now at LKBennett.com #jennypackham
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