Terms and Conditions

Website

1. We will attempt to ensure that the information available on the website at any time is accurate. However, we will not be held liable for any errors or omissions. We will use all reasonable endeavours to correct errors and omissions as quickly as practicable after becoming aware or being notified of these.

2. All drawings, photographs, colours, components, descriptive matter and specifications of the Products on the website are for the sole purpose of giving an approximate description of the Products.

3. We may also change, suspend or discontinue any aspect of the website, including the availability of any features, information, database or content or restrict access to parts or all of the website without notice or liability.

Intellectual property right and right to use

4. You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied (or created) as part of the Website shall remain at all times vested in us. You are permitted to use this material only as expressly authorised by us.

5. You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may download such material and content onto only one computer hard drive for such purpose.

6. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

General

7. We may from time to time change, alter, adapt, add or remove portions of these terms and conditions but if we do so we will post any such changes on the website.

8. If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of this Agreement and the remainder of the provision in question will not be affected.

9. English law will apply to this Agreement, and the parties agree to submit to the non-exclusive jurisdiction of the English courts.

10. The headings in this Agreement are for convenience only and will not affect their interpretation.

Queries and Complaints

11. We aim to respond to e-mail queries within 72 hours Our Customer Services can answer your telephone queries Monday to Friday between 10:00a.m and 5.00p.m

12. In respect of complaints, we will consider the nature of the complaint and will contact you within 21 days of the complaint giving you the result of the enquiries and what we propose should be done.

 

Jenny Packham
FOLLOW US ON INSTAGRAM:
@JENNYPACKHAM
Brides to be purchasing their gown from our London Flagship Boutique will receive exclusive offers from Jenny's little white book of leading bridal industry experts. Book your appointment now: bride@jennypackham.com #jennypackhambride #littlewhitebook
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@JENNYPACKHAM
Brides to be purchasing their gown from our London Flagship Boutique will receive exclusive offers from Jenny's little white book of leading bridal industry experts. Book your appointment now: bride@jennypackham.com #jennypackhambride #littlewhitebook
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Delivering Dita’s new gown whilst in town. Always a pleasure to catch up with my favourite LA lady X JP #ditavonteese @ditavonteese
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@JENNYPACKHAM
Delivering Dita’s new gown whilst in town. Always a pleasure to catch up with my favourite LA lady X JP #ditavonteese @ditavonteese
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The Felicity shoe from our bridal shoe collection with @lkbennettlondon backstage at our 2019 Bridal Catwalk Show. Available online and in stores now #jennypackhambride #lkbennettxjennypackham
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@JENNYPACKHAM
The Felicity shoe from our bridal shoe collection with @lkbennettlondon backstage at our 2019 Bridal Catwalk Show. Available online and in stores now #jennypackhambride #lkbennettxjennypackham
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Congratulations to my friend Anita @Amanustudio. Fabulous handmade sandals designed by you and made to fit! Visit the store in West Hollywood #LA XJP
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@JENNYPACKHAM
Congratulations to my friend Anita @Amanustudio. Fabulous handmade sandals designed by you and made to fit! Visit the store in West Hollywood #LA XJP
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Inspired by traditional Asian Gardens and the work of artists Lee Ufan and Katsushika Hokusai, the SS18 Collection is a study of landscape: composition, colour and form. Available internationally now. Visit our website to locate your nearest stockist #jennypackham
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@JENNYPACKHAM
Inspired by traditional Asian Gardens and the work of artists Lee Ufan and Katsushika Hokusai, the SS18 Collection is a study of landscape: composition, colour and form. Available internationally now. Visit our website to locate your nearest stockist #jennypackham
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Congratulations to @sowannyy our #jennypackhambride of the week who looks beautiful in the Nashville gown from @gabriellabridal Photograph by @ean_yoo #jennypackham #thewhitecarpet
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@JENNYPACKHAM
Congratulations to @sowannyy our #jennypackhambride of the week who looks beautiful in the Nashville gown from @gabriellabridal Photograph by @ean_yoo #jennypackham #thewhitecarpet
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Happy birthday Emma! XJP #jennypackham #dressedinjenny
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@JENNYPACKHAM
Happy birthday Emma! XJP #jennypackham #dressedinjenny
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Cameron Diaz wearing the crimson sequin embellished wrap gown with a velvet bow from the SS18 Collection in LA last night, available now on @netaporter For more information on this style please contact enquiries@jennypackham.com #jennypackham #camerondiaz #dressedinjenny
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@JENNYPACKHAM
Cameron Diaz wearing the crimson sequin embellished wrap gown with a velvet bow from the SS18 Collection in LA last night, available now on @netaporter For more information on this style please contact enquiries@jennypackham.com #jennypackham #camerondiaz #dressedinjenny
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Details of the multi sequin and crystal embellished gown from the SS18 Collection, available now at our London Flagship store. For enquiries on this style please contact boutique@jennypackham.com #jennypackham #SS18
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@JENNYPACKHAM
Details of the multi sequin and crystal embellished gown from the SS18 Collection, available now at our London Flagship store. For enquiries on this style please contact boutique@jennypackham.com #jennypackham #SS18
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@tessamaethompson wearing the mille feuille tulle crystal embellished gown in American Way magazine. Styled by @waymanandmicah For enquiries on this style please contact enquiries@jennypackham.com #jennypackham #tessathompson
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@JENNYPACKHAM
@tessamaethompson wearing the mille feuille tulle crystal embellished gown in American Way magazine. Styled by @waymanandmicah For enquiries on this style please contact enquiries@jennypackham.com #jennypackham #tessathompson
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The Violet and Sylvia gowns backstage at the 2019 Bridal Catwalk Show. Follow @jennypackhambridal to discover Jenny’s world of bridal #jennypackham #jennypackhambride
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@JENNYPACKHAM
The Violet and Sylvia gowns backstage at the 2019 Bridal Catwalk Show. Follow @jennypackhambridal to discover Jenny’s world of bridal #jennypackham #jennypackhambride
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Congratulations to @pokia86 our #jennypackhambride of the week who looks beautiful in the Taylor gown from @rattiwedding Photograph by @nicolatonolini #jennypackham #thewhitecarpet
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@JENNYPACKHAM
Congratulations to @pokia86 our #jennypackhambride of the week who looks beautiful in the Taylor gown from @rattiwedding Photograph by @nicolatonolini #jennypackham #thewhitecarpet
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A beautiful shot of the sequin and crystal embellished tabard from the SS18 Collection in @countryandtownhouse Styled by @nicolesmallwood77 and photographed by @nicky.emmerson #jennypackham #SS18
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@JENNYPACKHAM
A beautiful shot of the sequin and crystal embellished tabard from the SS18 Collection in @countryandtownhouse Styled by @nicolesmallwood77 and photographed by @nicky.emmerson #jennypackham #SS18
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‘Beautiful ball gown bridal styles are definitely having a comeback. Honour is one of my favourite gowns from the current collection – layers of soft ivory tulle, long sleeves and delicate embellishments evoke demure glamour.’ Jenny Packham

For further information on this style and to book your appointment at our London Flagship Boutique please contact bride@jennypackham.com #jennypackhambride
2w
@JENNYPACKHAM
‘Beautiful ball gown bridal styles are definitely having a comeback. Honour is one of my favourite gowns from the current collection – layers of soft ivory tulle, long sleeves and delicate embellishments evoke demure glamour.’ Jenny Packham For further information on this style and to book your appointment at our London Flagship Boutique please contact bride@jennypackham.com #jennypackhambride
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A beautiful shot of the Adorn gown featured in Elle Spose, available now at our London Flagship Boutique. Please contact bride@jennypackham.com to book your appointment #jennypackhambride
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@JENNYPACKHAM
A beautiful shot of the Adorn gown featured in Elle Spose, available now at our London Flagship Boutique. Please contact bride@jennypackham.com to book your appointment #jennypackhambride
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Sun Li wearing Cari, a midnight blue crepe gown with crystal embellishments from the Pre AW18 Collection to China's Fei Tian TV Drama Awards where she was awarded 'Best Actress Of The Year' #jennypackham #sunli
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@JENNYPACKHAM
Sun Li wearing Cari, a midnight blue crepe gown with crystal embellishments from the Pre AW18 Collection to China's Fei Tian TV Drama Awards where she was awarded 'Best Actress Of The Year' #jennypackham #sunli
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Shop the SS18 Collection in stores internationally now. Visit our website to locate your nearest stockist #jennypackham #ss18
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@JENNYPACKHAM
Shop the SS18 Collection in stores internationally now. Visit our website to locate your nearest stockist #jennypackham #ss18
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Congratulations to @nabilaparedes our #jennypackhambride of the week who looks beautiful in the Nashville gown #JennyPackham #thewhitecarpet
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@JENNYPACKHAM
Congratulations to @nabilaparedes our #jennypackhambride of the week who looks beautiful in the Nashville gown #JennyPackham #thewhitecarpet
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#Flashbackfriday @georgiamayjagger and @caradelevingne wearing our crystal embellished headdresses in @britishvogue Shop our accessories collection at our London Flagship Boutique now #JennyPackham
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@JENNYPACKHAM
#Flashbackfriday @georgiamayjagger and @caradelevingne wearing our crystal embellished headdresses in @britishvogue Shop our accessories collection at our London Flagship Boutique now #JennyPackham
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The Euphoria gown on the cover of @youyourwedding Brides to be, to book your appointment at our London Flagship Boutique please contact bride@jennypackham.com #jennypackham #jennypackhambride
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@JENNYPACKHAM
The Euphoria gown on the cover of @youyourwedding Brides to be, to book your appointment at our London Flagship Boutique please contact bride@jennypackham.com #jennypackham #jennypackhambride
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