Terms and Conditions

Website

1. We will attempt to ensure that the information available on the website at any time is accurate. However, we will not be held liable for any errors or omissions. We will use all reasonable endeavours to correct errors and omissions as quickly as practicable after becoming aware or being notified of these.

2. All drawings, photographs, colours, components, descriptive matter and specifications of the Products on the website are for the sole purpose of giving an approximate description of the Products.

3. We may also change, suspend or discontinue any aspect of the website, including the availability of any features, information, database or content or restrict access to parts or all of the website without notice or liability.

Intellectual property right and right to use

4. You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied (or created) as part of the Website shall remain at all times vested in us. You are permitted to use this material only as expressly authorised by us.

5. You acknowledge and agree that the material and content contained within the Website is made available for your personal non-commercial use only and that you may download such material and content onto only one computer hard drive for such purpose.

6. Any other use of the material and content of the Website is strictly prohibited. You agree not to (and agree not to assist or facilitate any third party to) copy, reproduce, transmit, publish, display, distribute, commercially exploit or create derivative works of such material and content.

General

7. We may from time to time change, alter, adapt, add or remove portions of these terms and conditions but if we do so we will post any such changes on the website.

8. If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of this Agreement and the remainder of the provision in question will not be affected.

9. English law will apply to this Agreement, and the parties agree to submit to the non-exclusive jurisdiction of the English courts.

10. The headings in this Agreement are for convenience only and will not affect their interpretation.

Queries and Complaints

11. We aim to respond to e-mail queries within 72 hours Our Customer Services can answer your telephone queries Monday to Friday between 10:00a.m and 5.00p.m

12. In respect of complaints, we will consider the nature of the complaint and will contact you within 21 days of the complaint giving you the result of the enquiries and what we propose should be done.

 

Jenny Packham
FOLLOW US ON INSTAGRAM:
@JENNYPACKHAM
Intricate details from the London Studio this afternoon – honeysuckle pink crystal and sequin appliqué feather hemline XJP
#jennypackham #jennypackhamaw19 #parisfashionweek #pfw #aw19
1d
@JENNYPACKHAM
Intricate details from the London Studio this afternoon – honeysuckle pink crystal and sequin appliqué feather hemline XJP #jennypackham #jennypackhamaw19 #parisfashionweek #pfw #aw19
2006
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A sneak peek of the AW19 Collection being worked on in our London Atelier. I am delighted to announce that the collection will launch digitally next week over Paris Fashion Week with a curated edit of campaign imagery and a film. I look forward to sharing it with you all XJP 
#jennypackham #parisfashionweek #jennypackhamaw19 #pfw #aw19
2d
@JENNYPACKHAM
A sneak peek of the AW19 Collection being worked on in our London Atelier. I am delighted to announce that the collection will launch digitally next week over Paris Fashion Week with a curated edit of campaign imagery and a film. I look forward to sharing it with you all XJP #jennypackham #parisfashionweek #jennypackhamaw19 #pfw #aw19
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Congratulations Halley our #jennypackhambride of the week who looks beautiful in the Fern gown from @ultimatebridechicago Photographs by @carlylovesamos #jennypackham #thewhitecarpet #brideoftheweek #fern
3d
@JENNYPACKHAM
Congratulations Halley our #jennypackhambride of the week who looks beautiful in the Fern gown from @ultimatebridechicago Photographs by @carlylovesamos #jennypackham #thewhitecarpet #brideoftheweek #fern
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So sad to hear about King Karl- ☹️x JP #karllagerfeld
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@JENNYPACKHAM
So sad to hear about King Karl- ☹️x JP #karllagerfeld
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Congratulations to @adelemildred on the launch of your fabulous new hat collection! XJP #adelemildred
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@JENNYPACKHAM
Congratulations to @adelemildred on the launch of your fabulous new hat collection! XJP #adelemildred
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Anya Taylor Joy #dressedinjenny in @1883magazine. Shop the Samar gown at our Paris Apartment by appointment only now. Email paris@jennypackham.com to schedule your appointment #jennypackham #anyataylorjoy #jennypackhamparis
1w
@JENNYPACKHAM
Anya Taylor Joy #dressedinjenny in @1883magazine. Shop the Samar gown at our Paris Apartment by appointment only now. Email paris@jennypackham.com to schedule your appointment #jennypackham #anyataylorjoy #jennypackhamparis
2007
11
‘Exhibited at London's Victoria & Albert Museum Ballgowns exhibition, I am delighted to re-introduce Rapunzel into the collection, available exclusively at our Mayfair Flagship. Rapunzel’s embellished bodice and ivory silk chiffon train feature over five thousand hand sewn Swarovski crystals - the embodiment of modern ethereal bridal glamour.’ Jenny Packham.

For further information on this style and to book your appointment at the Jenny Packham Bridal Boutique please contact: bride@jennypackham.com

#jennypackham #jennypackhambride #dressofthemonth #rapunzel
1w
@JENNYPACKHAM
‘Exhibited at London's Victoria & Albert Museum Ballgowns exhibition, I am delighted to re-introduce Rapunzel into the collection, available exclusively at our Mayfair Flagship. Rapunzel’s embellished bodice and ivory silk chiffon train feature over five thousand hand sewn Swarovski crystals - the embodiment of modern ethereal bridal glamour.’ Jenny Packham. For further information on this style and to book your appointment at the Jenny Packham Bridal Boutique please contact: bride@jennypackham.com #jennypackham #jennypackhambride #dressofthemonth #rapunzel
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Happy Valentine's Day and congratulations to all of the Valentine's engagements! XJP Follow @jennypackhambridal to explore our our world of bridal #jennypackham #jennypackhambride
1w
@JENNYPACKHAM
Happy Valentine's Day and congratulations to all of the Valentine's engagements! XJP Follow @jennypackhambridal to explore our our world of bridal #jennypackham #jennypackhambride
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A beautiful shot of the Veronica gown in the March issue of Country & Town House Magazine #jennypackham #countryandtownhouse #veronica
2w
@JENNYPACKHAM
A beautiful shot of the Veronica gown in the March issue of Country & Town House Magazine #jennypackham #countryandtownhouse #veronica
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Congratulations to Harriet our #jennypackhambride of the week who looks beautiful in the Poppy gown from @frances_day_bridal #jennypackham #brideoftheweek #thewhitecarpet #poppy
2w
@JENNYPACKHAM
Congratulations to Harriet our #jennypackhambride of the week who looks beautiful in the Poppy gown from @frances_day_bridal #jennypackham #brideoftheweek #thewhitecarpet #poppy
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Julianne Hough wearing the crystal embellished tulle halter and silk trousers for Steve Tyler’s Grammy Awards Viewing Party. Styled by @anitapatrickson #jennypackham #dressedinjenny
2w
@JENNYPACKHAM
Julianne Hough wearing the crystal embellished tulle halter and silk trousers for Steve Tyler’s Grammy Awards Viewing Party. Styled by @anitapatrickson #jennypackham #dressedinjenny
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Kelsea Ballerini at the 61st Annual Grammy Awards wearing an illusion tulle crystal embellished gown from the Archive #jennypackham #dressedinjenny
2w
@JENNYPACKHAM
Kelsea Ballerini at the 61st Annual Grammy Awards wearing an illusion tulle crystal embellished gown from the Archive #jennypackham #dressedinjenny
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Michelle Rodriguez wearing a silk-satin champagne draped gown from the Archive for the 72nd Annual British Academy Awards. Thank you @jeffkkim  #jennypackham #dressedinjenny #eebaftas #baftas
2w
@JENNYPACKHAM
Michelle Rodriguez wearing a silk-satin champagne draped gown from the Archive for the 72nd Annual British Academy Awards. Thank you @jeffkkim #jennypackham #dressedinjenny #eebaftas #baftas
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Bye bye New York x JP #standardhotelnyc
2w
@JENNYPACKHAM
Bye bye New York x JP #standardhotelnyc
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Beautiful detail from the jewellery exhibition at the Metropolitan Museum NY - Such amazing pieces but soo frustrating I couldn’t touch them!!! X JP #metropolitanmuseumofart #newyork #jewellerythebodytransformed
2w
@JENNYPACKHAM
Beautiful detail from the jewellery exhibition at the Metropolitan Museum NY - Such amazing pieces but soo frustrating I couldn’t touch them!!! X JP #metropolitanmuseumofart #newyork #jewellerythebodytransformed
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Studio shot of our new collection ready for Fashion Week! X JP #fashionweek #crystals #showstoppers
2w
@JENNYPACKHAM
Studio shot of our new collection ready for Fashion Week! X JP #fashionweek #crystals #showstoppers
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Regina King wearing the Elara gown on @thegrahamnortonshow Thank you @waymanandmicah #jennypackham #reginaking #dressedinjenny
2w
@JENNYPACKHAM
Regina King wearing the Elara gown on @thegrahamnortonshow Thank you @waymanandmicah #jennypackham #reginaking #dressedinjenny
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Yalitza Aparicio wearing the Myrna gown in The LA Times. 
Thank you @sophielopez #jennypackham #dressedinjenny #yalitzaaparicio
2w
@JENNYPACKHAM
Yalitza Aparicio wearing the Myrna gown in The LA Times. Thank you @sophielopez #jennypackham #dressedinjenny #yalitzaaparicio
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Rebecca Ferguson wearing the Bay top and Estella trousers for her appearance on The One Show styled by @elizabethsaltzman @teamsaltzman #jennypackham #dressedinjenny #rebeccaferguson
2w
@JENNYPACKHAM
Rebecca Ferguson wearing the Bay top and Estella trousers for her appearance on The One Show styled by @elizabethsaltzman @teamsaltzman #jennypackham #dressedinjenny #rebeccaferguson
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A look inside our newly launched Paris Apartment. 
Located in the 8th arrondissement, our apartment is by appointment only, offering an exclusive selection of evening wear and bridal collections. 
For further information and to book your appointment please contact paris@jennypackham.com #jennypackham #jennypackhamparis #paris
2w
@JENNYPACKHAM
A look inside our newly launched Paris Apartment. Located in the 8th arrondissement, our apartment is by appointment only, offering an exclusive selection of evening wear and bridal collections. For further information and to book your appointment please contact paris@jennypackham.com #jennypackham #jennypackhamparis #paris
2011
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